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- Yahoo HATT Forum
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- Helpware Net
- MSDN HTML Help Ref.
- The Delphi Corner




Experience & Qualifications


Education and Background

I was born British but now I would say I'm a world citizen, or at least a European. I grew up in Greece and attended a US American high school in Athens. After a brief stint at Reed College in Portland, Oregon, I studied Greek language, literature and history at Birmingham University, which included a year at Saloniki University in Greece. After declining to enter the literary academic world I've been based in Germany since around 1980. After working as a technical and literary translator for many years I'm now moving more and more into help authoring, which I find much more challenging and creative.

Background in Computers

This reads like the classic Geek's Tale. I've been obsessed with these machines every since they appeared — both as a techie and as a writer. The wonderful truth that dawned on me when I saw my first computer was, "I'm never going to have to retype anything ever again." And since then this has been extrapolated to all the other kinds of data you can handle with a computer.

I bought and built the first Sinclair calculator kit as soon as it came out, and since then I've been building and working with PCs pretty much non-stop. The calculator was followed by the Sinclair ZX-81, the Texas Instruments TI-99, then a monstrous "transportable" CP/M machine with a huge 10MB hard disk (it looked like a garbage can with a monitor built in), an Apricot with revolutionary 3.5" floppy drives, an Atari ST and finally my first IBM-based PC. I never got into Apples because I couldn't build them from self-bought parts.

Programming? I dabbled in it for a while, even got pretty handy in Turbo Pascal and BASIC, but it wasn't really my world. My level is the user level; I feel much more at home in program design, letting a really competent programmer implement my ideas and then working with him or her to fine-tune the results to make them as usable as possible.

Documentation and User Help

Documentation as always been a pet peeve of mine. I love simple, straightforward writing that communicates clearly, and that's something I often missed in the programs I used. My love of computers was no fun without sharing it, and so I found myself helping friends and associates to build their systems and get them up and running. One thing led to another, and pretty soon the instructions I mailed to friends turned into manuals and online help systems.

It helped that I seemed to have an instinctive ability for finding problems in programs quickly — sometimes to the chagrin of the programmers. If a program can be crashed I will generally crash it soon after I start using it.

Testing, Debugging and Development

These activities have evolved out of the help authoring work. Just as a translator by nature notices failings in a text more than anyone else, a help author is also uniquely positioned to see clearly a program's problem areas and potential avenues for improvement. In time, questions and feedback sessions with the programmers turned into a fruitful collaboration — now we work together on fine-tuning the final versions of the programs and making them as usable as possible.

Operating Systems

Through a combination of chance and choice I'm now pretty much rooted in the Windows world, having migrated there from CP/M and DOS. I played with Linux quite seriously for around a year but wasn't really happy with it because at that time it demanded much too much maintenance at the operating system level and didn't provide any applications that delivered better performance for any of the things I really wanted to do.

Over the last few months I have now installed Linux again and have started using it seriously for a number of things — for example I have Apache, MySQL and PHP installed and I use it as a test bed for upgrades and modifications to my forum software before committing them online. I haven't switched my mail server to it yet but I probably will eventually.

If I had a second life in a parallel universe I'd probably start playing with an Apple too, but you have to draw the line somewhere...

Other Interests and Activities

I almost became a professional photographer. I still do some freelancing on the side, mainly people, portraits and a little reportage. When I find the time I'm finally going to put together some of my work on another website.

As an adjunct to being a photographer I'm also a total film buff and am currently getting into video shooting and editing in a small way. I probably shouldn't get into that here though because as soon as I start talking movies I never stop...

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Help Crits:

  • Flat-rate crits of your help and documentation
  • Improvement suggestions

Authoring:

  • Help writing for Windows applications
  • Documentation and PR texts

Development:

  • Testing and usability development




Tim Green
Stephanstr. 72
Send E-mail50321 Brühl
Germany

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